Before you delete
Save your own copy of anything you want to keep. Deletion disconnects your pair and removes your profile and uploaded content from the active application backend. Your partner has a separate account; their records may remain, while joint items may also be removed. Copies already saved outside TwoHugs cannot be recalled.
If you pay for a subscription, manage it with Apple first. Account deletion and uninstalling the app do not cancel billing. You can still delete your account while a subscription exists; cancellation is a separate choice.
Open Settings in TwoHugs
Scroll to Your account and select Delete account.
Continue to deletion
Read the confirmation, then continue. TwoHugs shows a reminder and link for managing your subscription.
Confirm your Apple identity
Use the Apple account connected to your TwoHugs profile. This protects your account from deletion by someone else.
Wait for confirmation
Keep the app open while deletion completes. A successful deletion returns you to sign-in. If an error appears, deletion has not been confirmed; try again or contact support.
What about remaining records?
Apple keeps its own purchase records. Limited billing, service-event, security, support, and any backup records may remain for the purposes and retention conditions explained in our Privacy Policy.
Unable to access your account?
Email brokenarrovv@proton.me with the subject TwoHugs account deletion. We will help you identify the account and explain any verification needed. Do not send your Apple password or verification codes. The in-app deletion flow is available without contacting support when you can sign in.