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Open your shared-space settings and choose Connect your person. Share the invitation code or link with your partner. They should sign in with their own Apple account and enter the code. Each account can belong to one pair at a time. Treat invitation codes as private.

No. One active subscription covers the purchaser and their linked partner. If your partner has subscribed, use My partner already subscribed on the paywall to connect to their space.

Make sure you are using the Apple account used for the purchase and the intended TwoHugs account. In Settings, choose Restore purchases, then Check access. A purchase awaiting Apple approval may remain pending. If access still does not update, email support with the date and plan name; do not send passwords or full payment details.

The purchaser can manage or cancel the subscription through Apple. Cancel at least 24 hours before renewal or the trial ends if you do not want another charge. Removing TwoHugs or deleting your account does not cancel billing. Refund requests go to Apple.

Open TwoHugs with an internet connection, confirm that you are signed in and connected to your partner, then return to the Home Screen. iOS decides when widgets refresh, so updates are not always immediate. Settings → Set up your widget includes illustrated instructions. If needed, remove and add the widget again.

Some activities reveal answers only after both partners participate. The daily question waits for both answers; Millionaire results wait for both people to finish. Daily availability follows your shared space's time zone. Closing and reopening a finished activity does not earn another reward.

Both accounts move to separate empty spaces. The previous shared space is not automatically transferred to a future partner. Personal coin balances and account limits stay with the account. The Apple subscription stays with its purchaser. Disconnecting is different from deleting an account.

Open Settings → Your account → Delete account, then confirm your Apple identity. Read the deletion guide first, especially if you have a subscription. For access, correction, or other privacy requests, email the address on this page.

You can disconnect the pair in Settings to stop sharing in that space. Email support with a concise description and any relevant date or activity. Include only the information needed to explain the issue; avoid sending private conversations or photos unless needed. If someone is in immediate danger, contact local emergency services.